Changes & Revisions:

Halo Marketing Pty Ltd includes one round of revisions in the quoted price. Additional rounds of changes will be billed at our standard rates as outlined on the change policy page. We will correct any spelling, grammatical, or factual errors at no additional cost.

Liability & Indemnity:

You agree to hold Halo Marketing Pty Ltd harmless from any claims or damages arising from the services provided. This includes liabilities related to content, design, and execution of the work. You are also responsible for ensuring that materials comply with relevant laws.

Client Collaboration:

Successful projects require collaboration. Halo Marketing Pty Ltd will fulfill its obligations diligently, and we ask that you provide timely information and feedback. Dormant projects (those inactive for 30+ days due to lack of client response) may incur a reactivation fee of up to 10% of the project value.

Ad-hoc Support & Subscriptions:

A valid debit or credit card is required on file. Payments will be processed through Stripe and Keeper.

Invoices & Service Charges:

1. Payment Terms: Payment for services rendered is due within [30] days from the invoice date unless otherwise specified in the invoice. All payments should be made in the currency stated on the invoice.

2. Late Payments: Any invoice not paid within the specified terms may incur interest at a rate of [1.5]% per month on the outstanding balance. We reserve the right to suspend or terminate services if invoices remain unpaid beyond the due date.

3. Payment Methods: We accept the following methods of payment: bank transfer, payID, credit card, PayPal, stripe]. Please include the invoice number on all payments to ensure proper credit.

4. Disputed Charges: If you dispute any charge on an invoice, you must notify us in writing within [10] days of the invoice date. We will work with you to resolve any issues promptly. Undisputed amounts must still be paid by the due date.

5. Taxes: The Client is responsible for any applicable taxes, duties, or levies associated with the services provided, excluding taxes on our income.

6. Refunds and Adjustments: Any requests for refunds or adjustments must be made within [30] days of the invoice date.

7. Invoice Errors: If there are any errors or discrepancies in the invoice, please notify us immediately so we can correct them.

8. Client Responsibilities: The Client is responsible for providing all necessary information and access required for the performance of the services. Delays or additional charges resulting from the Client's failure to provide such information or access are the Client's responsibility.

9. Confidentiality: All invoices and associated communications are considered confidential. Both parties agree to maintain the confidentiality of all proprietary or confidential information disclosed during the provision of services.

10. Governing Law: These invoice terms are governed by and construed in accordance with the laws of Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Additional Service Charges:

Work outside the agreed proposal will be billed according to our standard rates.

Website Hosting & Subscription Fees:

Hosting, domain, and software subscription costs may be billed directly by Halo Marketing Pty Ltd or third-party suppliers. Suspension of services may occur for delinquent accounts.

Advertising & Management Fees:

Our base charge is $2,000 per month or 20% of ad spend (whichever is higher), plus GST. Monthly billing and performance reports will be provided.

Credit Policy:

All credits may only be applied to services directly produced by Halo Marketing Pty Ltd.

Project Timelines:

Timelines are estimates and may change due to resource availability, client feedback turnaround, and scope adjustments. We'll notify you of any significant timeline changes.

Confidentiality:

Both parties agree to maintain confidentiality regarding proprietary information shared during the project.

Use of Trademarks:

All company names, product names, logos, and trademarks used in project materials remain the property of their respective owners.

Portfolio Rights:

Halo Marketing Pty Ltd may display work that we have created for clients in its portfolio unless otherwise agreed in writing.

Service Suspension or Termination:

Halo Marketing Pty Ltd may suspend or terminate services at its discretion, providing reasonable notice and transition support, if necessary.

Warranty of Authority:

You warrant that you have the legal authority to produce and distribute the created materials. Halo Marketing Pty Ltd may suspend or withdraw content in violation of legal or regulatory standards.

Severability and Validity:

If any provision of these terms is deemed unenforceable, it will not affect the validity of the remaining provisions.

Amendments:

Halo Marketing Pty Ltd may amend these Terms with notice. New projects or services will be subject to the most current version of the Terms.